At UMD Automated Systems, quality customer service is of high priority. We provide several services throughout the machinery manufacturing process. These services include concept and design, production, testing, installation, and support. Our focus is to provide our customers with top-notch. State-of-the-art, inexpensive, and unique equipment.
Developing trust with customers is also a key factor of success at UMD. After the equipment is installed, we don’t leave our customers hanging to figure out problems if they arise. If we get a complaint from a customer that something is not working properly, we’re there to fix it.
We have a team of experts in many different areas with different types of experience. Our engineers, project managers, and other team members work closely with the customer for the duration of the project to identify exact needs. With the vast amount of experience each team member has, we are able to come up with different ideas and solutions for various project types.
Our team believes that there are always better ways to improve material handling and manufacturing. We consistently strive to build systems that are durable, more efficient, and able to adapt to the changing needs of a company. We do this by getting to know our customers, understanding their business challenges, and providing answers to lowering costs and improving return on investment.